Contact us

Questions about an order, a return, hard water, or which set to choose? We are happy to help.

Email: contactmillaflores@gmail.com

We reply within 24 to 48 hours, Monday to Friday. To speed things up, include your order number and, if it is about a delivery, your tracking link.

Before you email, these might answer it faster:

• Delivery times and tracking: see our Shipping Policy
• Returns and the 30 day guarantee: see our Refund Policy
• Fit, install, filter life: see our FAQ

Postal address
Befiltered
Avenue d'Yverdon 5
1004 Lausanne
Switzerland

We ship to the United Kingdom. Prices are in GBP.